Frequently asked questions
For Restaurant Goers
What is SaveElPaso?
SaveElPaso is a directory of El Paso restaurants and coffee shops that offer online gift cards for purchase. It’s our hope that by providing this resource, we’ll be able to mobilize loyal customers to provide much-needed support for their favorite places in town. We also link to staff donation sites, if they are available or simply to the website if none of these options are available.
Why isn't my favorite business on here?
How else can I support besides buying a gift card?
Delivery and pickup are great options! Some restaurants that don’t normally offer delivery have started to offer curbside pickup, and others have closed temporarily. Check their website or social media for the latest info.
Tip generously if you can (even for delivery/pickup), since employees are doing extra work and putting their health at risk.
Encourage the government to get involved. Please call your US Representative and your Senators. You can be connected to the capitol switchboard at 202-224-3121. Demand that small businesses are part the federal stimulus plan.
Who built this and why?
I'm David Murguia -- a born and raised El Pasoan. I'm no longer going out because of COVID-19 (where I currently reside, San Francisco is under a “shelter in place” ordinance). I was inspired by saveourfaves.org (a similar SF based initiative) and was feeling helpless as to how I could help dear friends and family back in El Paso. SaveElPaso is my simple way to make it easier for people to help local businesses through this difficult time. I got help and advice from some great friends and local business owners, in particular Pablo B and Diana M. You can contact me with any questions about the site at firstname.lastname@example.org.
Why doesn't my business show up on here?
Please help us add your El Paso food/beverage business here. We're open to adding more small business categories if this catches on.
My business offers gift certificates, but your site says we don’t.
I don't currently offer gift cards, but I want to!
The first step is to check with your POS provider. Many offer their own gift card features (e.g. Square, Toast, ShopKeep), and others integrate with specific third-party providers. If your POS provider doesn’t offer gift cards or integrate with third-party providers, there are some reasonable standalone eGift Card apps like GiftUp or GiftFly. If you’re considering other options, make sure that your business receives the fee for the gift card as soon as the customer purchases the card (otherwise that won’t help you during the crisis). Some services may also ask customers to pay an additional fee when they buy a gift card but be sure it’s a small amount.
How do I encourage customers to help me out during this time?
People are looking for ways they can support their favorite businesses, so don’t be afraid to let them know that gift cards will help. Reach out to your community on Facebook, Twitter, and Instagram, and use your email list to get in touch with your customers. Ask them to consider buying a gift card for one month of spending to help you weather this storm and keep paying staff, so that you can continue offering great food/coffee/etc. for years to come.